User Experience



10+ years working for Government, DoD and large commercial clients has provided a plethora of User Experience skills and opportunities. For NDA and confidentiality reasons, not all of this can be shared publicly. The following is a list of skills and techniques utilized and mastered.

ClipboardEarly-stage research

  • Competitive Analysis
  • Requirements Elicitation
  • User and Process Observation and Analysis
  • User population surveys
  • Task Analysis
  • Persona Development

BulbConcepts and Design

  • Wireframes and Lo-fi prototypes (Axure, Balsamic,
  • Prototype testing
  • Card sorts (for navigation and information
  • Interactive prototypes
  • Design guides

ProcessDevelopment & Testing

  • Screen design
  • Development validation
  • Process validation and testing
  • Heuristic evaluation
  • Standards Compliance

PersonPost Development

  • UX to Training integration
  • Curriculum Development
  • Training
  • Marketing, branding, and evangelism